Safety & Trust

Your safety and well-being are our top priorities. We've built ProCuddleTherapy with multiple layers of protection to ensure a secure and comfortable experience.

Companion Verification

  • All companions complete identity verification
  • Profile photos are reviewed for authenticity
  • Voice samples confirm the person behind the profile
  • Ongoing monitoring for policy compliance

Content Guidelines

  • All audio recordings are reviewed before publication
  • Live sessions are monitored for guideline compliance
  • Chat conversations are subject to community guidelines
  • Zero tolerance for inappropriate content or behavior

Privacy Protection

  • Your display name protects your real identity
  • Companions never see your email or contact information
  • Payment information is processed securely through Stripe
  • You can delete your account and data at any time

Reporting & Support

If you experience anything that makes you uncomfortable, please report it immediately. We take all reports seriously and investigate promptly.

Report an Issue

Mental Health Resources

Virtual companionship is designed to help with loneliness and sleep, but it's not a substitute for professional mental health care. If you're experiencing a crisis, please reach out to professional resources:

  • 988 Suicide & Crisis Lifeline: Call or text 988 (US)
  • Crisis Text Line: Text HOME to 741741
  • SAMHSA Helpline: 1-800-662-4357

Questions? Contact our support team